Communications Support Vacancy-Job Ref:ACMYUNDP/1111/202165

Communications Support Vacancy-Job Ref:ACMYUNDP/1111/202165

Kuala Lumpur (Malaysia)

JOB DESCRIPTION
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

BACKGROUND
Organizational Setting and Reporting Relationships: The position is located in the United Nations Resident Coordination Office (RCO) in Putrajaya, Malaysia (with responsibilities for Singapore and Brunei Darussalam as well).

Summary of Functions:

Strategic advocacy and communications
Substantive support for digital communications
Supports events, publications and branding management
DUTIES AND RESPONSIBILITIES
1. Develops strategic advocacy and communications

Provides substantive support to the RCO in assessing communication and outreach needs till March 2022, based on the work of the RCO.
Prepares inputs and contributes to public messaging and media outreach, and assists in managing reputational risks or crises around sensitive issues.
Provides substantive support to the UN Country Team, UN Communications Group and Results Groups as needed.
Assists in maintaining close working relationships with the media, including editors and journalists in key national and international news outlets; develops, maintains and updates media relations contact list/database;
Prepares official briefing materials, talking points, speeches, statements, op-eds and presentations as necessary.
Provides substantive support to the RCO and UNCT in significantly expanding public outreach on the 2030 Agenda and the UN’s role and impact in country.
Supports public engagement on the UN’s role and work in-country.
Contributes to regular liaison with internal/external partners for content development, information exchange, collaborative communication efforts, and innovative communication and advocacy tools.
Maintains and updates databases, mailing lists and

2. Develops digital communications

Maintains digital external platforms such as the UN country team website as well as UN social media presence (Facebook, Twitter, Instagram, YouTube accounts etc.).
Assists in the development and implementation of a digital content strategy and contributes to the development of key communication products.
3. Delivers events, publications and branding management

Provides substantive support to the RC and UNCT on joint UN events, publications, maintaining high-quality standards and the correct application of the UN branding guidelines;
Drafts inputs for the RC and UNCT on the use of the UN joint brand at country level across UN products, both offline and online.
Person to Supervise the Work/ Performance of the Service Provider

Head of RCO

Frequency of Reporting

The Service Provider will maintain direct communications with the Resident Coordinator and Head of RCO on an ongoing basis.

Location of work and work modality

UN Offices, Level 10, Menara PjH, 2 Jalan Tun Abdul Razak, Precinct 2, Putarajaya, Malaysia

COMPETENCIES
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

REQUIRED SKILLS AND EXPERIENCE
Education: Advanced university degree (Master’s degree or equivalent degree) in communications, journalism, business or public administration, sustainable development, social sciences, education or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience: A minimum of two years of progressively responsible experience in programme communications and advocacy or partnership development in the context of development cooperation or related area is required.

Language: Fluency in one of the working languages of the UN Secretariat, English and Bahasa Malaysia is required.

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